Contact us

Need help planning your dream trip? We love to hear ANY question you have, big or small.

If you’re looking for one of our offices, click here to see the locations in Lima, Cusco and La Paz

Questions about traveling during Coronavirus? Feel free to ask us or read our detailed information page on Coronavirus here.

Many past reviews mention our awesome customer service team for their FAST and DETAILED replies!

Put your query in our contact form, or contact us in another way.

Other forms of contact:

You can always also contact us through any of the ways listed below!


Phone (9am - 9pm PERUVIAN time):

+51 1 2422140

Skype (9am - 9pm PERUVIAN time):



Message us (bottom-right corner)

Maybe we already have the answer to your question... Check out our FAQ’s HERE!

Already have your ticket and want to make changes to buses or pickup locations? Hop Login HERE.

Locate us

Lima Office

Visit Tourist Information Center at Av. José Larco 799, Miraflores

Mon-Sun: 09:00 am – 5:00 pm

Phone: +51 01 2422140

Cusco Office

Tandapata 100B, San Blas, Cusco
(1 block away from Plazoleta San Blas)

Mon-Sun: 11:00 am - 07:00 pm

Phone: +51 01 2422140

La Paz Office

Linares 940, La Paz Zona 1, Bolivia
(1st floor, next to Gravity Biking)

Closed until further notice

Bolivian phone: +591 7152 1166

Learn more about Peru Hop