Privacy Policy

Peru Hop S.A.C (referred to as such or as “Peru Hop”, “us”, “we” or “our”) are firmly committed on respecting your privacy when you visit our website or use our services. We understand that you care about your personal information used by us, and in the following Privacy Policy document, we explain how and why Peru Hop collects and processes personal data originating from you.

Personal information you choose to give us

This personal information is collected through the forms you complete to contact us, when you sign up to our newsletter, send us an email, call us or book a travel pass.

The types of information we may obtain include:

• Name, address, email address, telephone number
• Passport details, payment details, and details of joint travelers
• Dates and destinations of your trip with Peru Hop
• Reviews and opinions about our services

This information is obtained for the purpose of:

• To provide the services you request
• To understand Client and Traveler needs and preferences, including special requirements
• To personalize your experience
• To meet legal and regulatory requirements

You can expect to receive emails through a third party email service provider, aside from service related emails, including newsletters, surveys, promotional offers, and special announcements. All emails that you receive will contain an UNSUBSCRIBE link should you decide you do not want any further emails.

Automated data collection

When you access our website (www.peruhop.com), we collect certain data through the use of “cookies” and other means. Cookies are small pieces of data that are stored by your browser on your computer’s hard drive. We use cookies to gather data to have a better understanding of our users and their use of our website, to helps us provide a better experience when visiting our website.

Data we automatically collect may include (but not limited to) the following:

• Browser type
• Website Behavior (amount of time, pages viewed, how user entered and exited site, etc)
• Geographic location
• Language preferences
• Device type

This data is not linked to the user’s personal information.

Sharing personal information / data

We DO NOT sell, otherwise disclose, or share data we collect and hold about you, except as described in this Privacy Policy.

We may share your personal data with third parties as described below:

• Our affiliated companies, which may use this data to offer products and services to you consistent with the purposes identified in this Privacy Policy.
• Third party service providers who have been appointed as data processors to perform functions and services on our behalf and who will be provided only with personal data necessary to perform the services on our behalf but are not authorised by us to use such data for any other purposes (e.g. providers of services in respect of web hosting, payment processing, information technology systems, customer relationship management, booking and reservations management, marketing, auditing, administration).
• Third party providers of components of any trip, excursion, tour, transfer, accommodation, or other service we arrange for you.
• If we are required to do so by law or pursuant to legal process or to comply with any applicable rules or regulations, or in response to a legitimate request from a law enforcement authority or other government official; and

Personal information / data safety

We know that the safety and privacy of your personal information / data is very important. When you submit sensitive information (such as credit card details), encrypt that information using SSL.

Your offline information is also secure at all times. Only team members who need the information (e.g. billing or customer service) are allowed access to that information.